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Originally Posted by MusicCity
No, I reset it unattached. Should I leave it attached during the reset?
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No, the iPod cannot be connected while rebooting. You may need a battery reset, perform the following steps:
1. Disconnect iPod from cable
2. Remove battery cables, negative first
3. Touch battery cable terminals together (away from battery) for +5 seconds, a small spark is normal as this is stored power draining from the system.
4. Allow cables to remain disconnected for about 5-7 minutes
5. Reconnect battery cables onto battery, negative last.
6. Reboot iPod by pressing on MENU and CENTER buttons for +5 seconds and then reconnecting to the DICE cable after the reboot process is completed.
Let me know if these steps correct the problem