I used to use VOB for my service; never again. I have had many ridiculous charges over the years. 6 cans of brake cleaner on top of $25 for shop supplies, $20 to tell the car the oil had been changed....please. They look at you with a straight face and lie. The last visit was the last straw. Screwed up the wheel alignment and then claimed with a straight face it was "within the specified range". While that was only partly true it was waaaaay out of the specified tolerance. I had another shop show me how the wheels where aligned, allowed me to watch their realignment while explaining every step, and then showed me how it is possible to cheat the print out. Print the page and then tighten the control arms! Which knocks it out of tolerance (and the range) as the arms tighten.

I use this board to figure out how to fix stuff myself. Next project is the water pump and thermostat. Then on to the A/C. I feel better too!